Dispatch Radio Console Service and Optimization for Avtec System

Overview

Public Safety, Security & Fire

Albany, Oregon, United StatesPosted about 2 months agoDeadline: April 7th, 2026

Fit Score

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SUMMARY

Seeking a provider to optimize, support, and integrate Avtec dispatch radio console systems for the Albany Police Communications Center, including round-the-clock maintenance and user training.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

60 months

TIMELINE

RFP Advertised: March 11th, 2026

Date to Submit Changes or Solicitation Protests: March 18th, 2026

Last Day to Submit Questions: March 31st, 2026

Last Day for Addenda Issued: April 2nd, 2026

Proposals Due: April 7th, 2026

Evaluate Proposals: April 8th, 2026 – April 10th, 2026

Presentations and Interviews: April 15th, 2026

Notice of Intent to Award: April 15th, 2026

Protest period ends (seven calendar days): April 22nd, 2026

Council Contract Award: May 13th, 2026

Contract Execution: May 20th, 2026

Contract Begins: June 1st, 2026

QUESTION DEADLINE

March 31st, 2026

Issuing Agency

City Of Albany

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DESCRIPTION

The City seeks a qualified vendor to provide, optimize, and maintain ongoing support for the police communications center’s existing Avtec public safety phone and radio system. Support services must include 24/7/365 response for unexpected malfunctions related to Avtec systems, as well as associated radio and phone systems. The vendor must also deliver integration support for the city’s Cisco Unified CM phone system and Eventide logging recorder.

The selected firm will be responsible for evaluating the current Avtec systems, recommending and implementing optimization improvements, and creating a project schedule for these activities. Training for Albany Police Communications Center front line employees is required, including user training and annual software support for all new users and administrative features. Ongoing responsibilities include software support during and after deployment of new software versions, facilitating successful launches, and providing timely, stable system upgrades.

The vendor should also be prepared to assist with the future implementation of an approved Avtec phone system and must develop and deliver training materials as new features become available. The contract is anticipated to last five years.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.