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Digital Accessibility Compliance Consultant Service

Overview


IT Support, Hardware & Networking
Ann Arbor, Michigan, United StatesPosted 2 months agoDeadline: March 31st, 2026

Fit Score


Settle Intelligence

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SUMMARY


The City of Ann Arbor seeks a consultant to assess, remediate, and train staff in digital accessibility, ensuring all digital assets meet ADA and WCAG 2.1 AA compliance.

KEY REQUIREMENTS


BUDGET

Estimate

$100,000 – $250,000

CONTRACT DURATION


36 months

TIMELINE


A mandatory pre-bid meeting will be held on Tuesday, March 17th, 2026 at 9:00AM on MS Teams.

Proposals are due by Tuesday, March 31st, 2026 at 9:00AM EST.

Issuing Agency


Washtenaw County Purchasing

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The government authority in Ann Arbor, Michigan is seeking a consultant to provide comprehensive digital accessibility compliance services. The selected vendor will conduct an in-depth assessment of the organization's digital assets, including websites, subdomains, and authenticated portals, ensuring conformance with ADA and WCAG 2.1 Level AA standards. This process involves a hybrid audit approach that utilizes both automated scans and manual expert testing.

Services also include reviewing historical social media posts for appropriate accessibility features such as alt-text, captioning, and video descriptions. The vendor will evaluate all online forms and interactive tools for proper error handling, logical tab navigation, and clear labeling to enhance user accessibility. Additionally, a representative sample of active PDF, Word, and Excel documents will be audited for compliance.

The project entails developing and delivering a customized, role-based training program and comprehensive reference guide intended specifically for web editors, equipping them to maintain long-term accessibility practices across the organization.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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