When is the submission deadline?

Submissions are due June 26, 2026. Questions must be submitted by June 26, 2026.

It was issued by Maryland State Police. The work is located in Baltimore, Maryland, United States; Pikesville, Maryland, United States; Jessup, Maryland, United States.

Who is a good fit for this opportunity?

Official Dell-certified support provider. Experience servicing large-scale enterprise hardware environments. Past performance supporting government IT contracts. Located within or able to serve the Baltimore, Maryland region. Designated as a master contractor.

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Dell ProSupport Service

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Overview

IT Support, Hardware & Networking

Baltimore, Maryland, United States; Pikesville, Maryland, United States; Jessup, Maryland, United StatesPosted: June 17th, 2026Deadline: June 26th, 2026

Fit Score

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SUMMARY

Government RFP for Dell ProSupport services covering multiple enterprise hardware systems in Baltimore, Maryland, open to master contractors.

KEY REQUIREMENTS

Must be a Master Contractor awarded a contract under the Hardware and Associated Equipment and Services 2012, 060B2490022
Must be a certified small business vendor (Small Business Reserve Procurement)
Must be an authorized reseller for the manufacturer (Dell)
Must provide estimated ship date/lead time for each item
Must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid
Must submit a Mercury Affidavit if applicable
Must submit a 'No Bid' form if electing not to bid

TIMELINE

PORFP Issue Date: June 16th, 2026

Questions Due: June 26th, 2026

Proposal Due Date and Time: June 26th, 2026, at 2:00 PM EDT

QUESTION DEADLINE

June 26th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Maryland State Police

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

A government authority located in Baltimore, Maryland is seeking vendors to provide Dell ProSupport services for various hardware systems, including PowerScale Chassis, ISILON H400 and IH400 (with 8TB and 1.6TB options), ISILON Chassis, PowerScale A300 (with 12TB plus 3.2TB SSD), IDPA DP4400 24TB 8X10G SFP, POWEREDGE R660 (COLETO PE), and POWEREDGE R650 (MIURA PE). The selected vendor will be responsible for ensuring comprehensive support and maintenance for these Dell hardware platforms.

Prospective bidders must submit any questions by the specified deadline, and participation is restricted to master contractors. This project emphasizes the need for experience with Dell enterprise hardware and the ability to fulfill ProSupport service requirements for government infrastructure.

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Frequently asked questions

When is the submission deadline?: Submissions are due June 26, 2026. Questions must be submitted by June 26, 2026.
Who issued this RFP?: It was issued by Maryland State Police. The work is located in Baltimore, Maryland, United States; Pikesville, Maryland, United States; Jessup, Maryland, United States.
Who is a good fit for this opportunity?: Official Dell-certified support provider
Experience servicing large-scale enterprise hardware environments
Past performance supporting government IT contracts
Located within or able to serve the Baltimore, Maryland region
Designated as a master contractor

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Dell ProSupport Service (Due June 26, 2026) | Settle RFP Hunter