Data Archive Software Maintenance Service
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
A service provider is sought to deliver annual maintenance and support for XenData archive software and Qualstar hardware in New York. The required services include a 12-month renewal of software maintenance for the Class G XenData Archive Series Server Software installation.
The contract also encompasses the renewal of support for a Q40 system equipped with two LTO-8 SAS drives, incorporating the Qualstar Extended Warranty and 5x9x Next Business Day (NBD) support for the Q40 Library in its fourth year. The scope of the engagement provides 12 months of 5x9 phone and email support, as well as advanced replacement parts.
The contract period is set for one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.