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The state of Ohio is seeking a qualified software development vendor to design, develop, test, and implement a custom Windows-based CRM application. The scope of work includes comprehensive services ranging from initial requirements gathering and analysis to software architecture, development, and potential delivery of a companion app solution.
Key responsibilities for the selected vendor include system integration with existing platforms, robust testing at multiple stages (unit, integration, and user acceptance), complete deployment and go-live assistance, as well as post-launch maintenance and ongoing support. The custom CRM must feature role-based access control, user registration and authentication, advanced reporting and analytics, and API integrations such as payment gateways and federal systems.
The solution is expected to offer a responsive design, ensuring seamless accessibility across desktop, mobile, and tablet devices. This opportunity is ideal for vendors with proven expertise in custom CRM development, integration, and support services.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.