Culture Assessment Consultant Service

Overview

Management Consulting & Admin Support

Concord, California, United StatesPosted about 1 month agoDeadline: April 22nd, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

Seeking a consultant to conduct a comprehensive culture assessment for Concord's communications dispatch center, emphasizing employee engagement and actionable transformation.

KEY REQUIREMENTS

Minimum of five years of experience providing organizational consulting services
Experience in public safety, emergency communications, or high-reliability environments preferred
Experience working within unionized settings highly desirable
Must maintain required insurance coverage including general liability, professional liability, and workers' compensation
Must possess all licenses, registrations, and permits required by the State of California and the County of Contra Costa
Must submit proposal electronically through the BidNet website
Must provide a minimum of three letters of reference
Must identify project team, roles, and qualifications
Must be able to accommodate 24/7 operational environment scheduling

BUDGET

Estimate

$50,000 – $150,000

CONTRACT DURATION

12 months

TIMELINE

RFP Release Date: April 1st, 2026

Last Date to Submit Written Questions: April 15th, 2026

RFP Due Date: April 22nd, 2026

QUESTION DEADLINE

April 15th, 2026

Issuing Agency

Contra Costa County Fire Protection District

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The government authority in Concord, California is seeking a qualified consultant to design and implement a comprehensive culture assessment for its communications dispatch center. The selected vendor will be responsible for evaluating the current work environment, uncovering core challenges, and presenting clear and actionable recommendations to improve labor-management relations, encourage employee participation, and foster a positive, respectful, and collaborative workplace atmosphere.

The consultant will create a practical and measurable plan for sustained long-term cultural improvement. The process should include planned, multiple in-person engagements such as listening sessions and team-building activities designed to boost collaboration and relationships across all levels and shifts within the dispatch center. The scope of work involves assessing workplace culture, identifying strengths and areas for improvement, increasing employee morale, and developing a structured approach for ongoing transformation. The contract period is specified as one year.

Vendors must outline their strategies for on-site engagement, including the number of expected visits and activities aimed at enhancing team connectivity. Questions regarding the proposal must be submitted by April 15, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.