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Open Date: April 10th, 2026
Pre-proposal Meeting: April 17th, 2026
Close Date: May 1st, 2026
City Of Kansas City, Missouri
Organization overview and procurement intelligence available on paid plans.
The organization seeks a vendor to provide CRM software capable of handling multi-channel request intake, including both mobile and web applications. The CRM solution must offer multi-lingual functionality and advanced features such as real-time reporting, analytics, and seamless integration with existing systems including Cartegraph, eP&L, Hansen, Routeware, and Esri GIS.
Additional requirements include joint reporting features that allow interested parties to join existing reports, receive updates, and add new information. The software should support mobile app push notifications, automated notifications, and AI capabilities to assist departments with report processing and setting service level agreements (SLAs). Furthermore, AI tools should be available to help end users with the reporting process, ensuring an efficient and adaptable CRM platform.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.