Crisis Alert Systems

The State of Maryland is seeking information from vendors regarding crisis alert systems designed for critical incident management in environments such as schools, offices, and event venues. The desired system should support wearable or handheld panic buttons capable of both silent and audible alerts, with deployment options for staff or specific rooms.

The system must include a mobile and web-based Emergency Management Application (EMA) featuring real-time monitoring dashboards, incident reporting, robust communication tools, and support for post-event analytics. A cloud-based backend is required for device management, alert routing, secure data storage, and role-based access controls. Additionally, the solution should provide a secure first responder interface featuring API integration with 911 centers, geolocation mapping, and incident data transmission.

Integration with existing security systems is critical, allowing seamless communication between safety systems and security teams, as well as enabling automated notifications and incident escalation. The platform should offer single sign-on capabilities for authorized personnel, comprehensive data integration with student, staff, and visitor records, and advanced reporting and analytics tools for safety trend evaluation and protocol improvement.

The proposed system should work within current safety protocols and provide tools for managing, monitoring, and improving security threat responses across multiple facilities.