COS-Web Integration Solution

Overview

Software, Web & Mobile Development

Minnesota, United StatesPosted 6 days agoDeadline: May 22nd, 2026

Fit Score

Settle Intelligence

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SUMMARY

Seeking a vendor to provide an integration solution for COS-Web, supporting telecom order entry, fulfillment, billing integration, inventory management, and related processes.

KEY REQUIREMENTS

Must be a ServiceNow Elite or Global Elite partner
Must have a fully executed MNSITE 2.0 (23ASK) master contract
Must have experience implementing ServiceNow Telecom Operations Management
Must have experience implementing Sales and Order Management for telecommunications
Must have experience implementing Telecom Field Service Management
Must have experience working with government or state governments
Must be available for interviews via MS Teams with Account Representative, Project Lead, and Technical Lead

BUDGET

Estimate

$250,000 – $500,000

CONTRACT DURATION

12 months

TIMELINE

Project Start Date: June 15th, 2026

COSWeb Retirement Date: June 30th, 2027

Issuing Agency

Minnesota Department Of Information Technology Services

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The client is seeking a vendor to provide an integration solution for COS-Web, the online telecom ordering and fulfillment platform used for order entry and workflow processes by agencies, cities, counties, and other cooperative purchasing entities. Historically, COS-Web has depended on Helix as its data repository.

Key functions of COS-Web include ordering and fulfillment, procurement of Circuit RFQs, exporting customer records for billing, inventory management, customer and account management, management of product codes and rates, a customer invoice portal, and data extracts for billing. The system also supports an IT Rates Website, which populates content via SQL database calls to COS-Web, and integrates with Mobius View (Rocket) as a bridge application for secure user connections to customer invoice files. A central data warehouse pulls necessary data from COS-Web.

The sought-after solution should enable seamless and effective integration of these core functions, optimizing data workflows and ensuring reliable connection to external applications and databases. The selected vendor will be required to demonstrate experience in system integrations, particularly involving telecom procurement and fulfillment platforms.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.