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Corp IT - Phone System Hybrid Replacement

Overview

IT Support, Hardware & Networking
Lincoln, Nebraska, United StatesPosted: October 9, 2026Deadline: November 3, 2026

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SUMMARY

Lincoln Electric System is seeking proposals to upgrade or replace its existing Cisco VoIP phone system with a more cost-effective, less complex, and easier-to-administer hybrid solution.

KEY REQUIREMENTS

BUDGET

Estimate
$150,000 – $500,000

TIMELINE

October 9th, 2026: RFP issuance.

October 22nd, 2026: Deadline for questions.

November 3rd, 2026: Proposal submission deadline.

November 16th, 2026 – December 11th, 2026: Interviews and presentations.

December 18th, 2026: Selection of final vendor.

QUESTION DEADLINE

October 22, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Lincoln Electric System

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DESCRIPTION

Lincoln Electric System (LES) is soliciting proposals for a hybrid (cloud and/or on-premises) phone system to replace its current on-premises Cisco VoIP infrastructure. The solution must support five office locations, a contact center with 30 to 50 agents, and handle up to 300 concurrent outbound calls. Key requirements include high availability (99.999% uptime), integration with legacy analog systems (elevator, fire alarm, gate control), compliance with Kari's Law and Ray Baum's Act, and support for SSO, MFA, and mobile applications. The project includes a phased migration from the existing system, end-user training, and ongoing support.

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Frequently asked questions

When is the submission deadline?
Submissions are due November 3, 2026. Questions must be submitted by October 22, 2026.
What is the budget for this RFP?
Settle estimates the budget at $150,000 – $500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Lincoln Electric System. The work is located in Lincoln, Nebraska, United States.

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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