Content Management System and Flight Information Display Replacement Service

Recommendation for Award: June 2026

Project Kickoff / NTP: July 2026

System Design & Configuration: July 2026

Testing (Factory & Site Acceptance Testing – FAT/SAT): September 2026

Installation & Go-Live: October 2026 - January 2027

Warranty & Post-Implementation Support: January 2027

The organization seeks a vendor to design, implement, and support an integrated digital information display platform to deliver accurate, reliable, and timely passenger-facing information throughout the airport. The proposed solution should include a Flight Information Display System (FIDS), Gate Information Display System (GIDS), Baggage Information Display System (BIDS), Ticketing Information Display System (TIDS), Advertising Display Services (ADS), Wayfinding Display System (WDS), and an integrated Content Management System (CMS).

The platform must provide centralized management for display layouts, messaging, branding, scheduling, and advertising content while ensuring agency control over content approval workflows, publication, and lifecycle management. The solution should be software-centric, featuring a CMS that separates passenger information delivery from operational systems of record. The CMS will function only as a presentation and content management layer, consuming data from authoritative sources but not acting as a system of record.

The requirements include automatic refresh and synchronization with data sources, logic for paging or looping with high flight volumes, coordinated multi-screen layouts with overflow handling, multi-language support, and time-based scheduling for layouts and content. The system must be resilient and maintain defined behaviors during upstream data delays or outages. The initial contract period is set for three years.