Consumer Assistance Service
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
RFA Release Date: March 26th, 2026
Letter of Interest Due: April 13th, 2026
Questions Due: April 13th, 2026
Questions & Answers Published: April 21st, 2026
RFA Applications Due: May 14th, 2026
Contract Period: February 1st, 2027 through January 31st, 2032
QUESTION DEADLINE
Issuing Agency
New York State Department of Health
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The government authority in Albany, New York seeks a vendor to provide comprehensive consumer assistance services for its navigator program. This initiative supports consumers with in-person and telephone health insurance application and enrollment services that are culturally competent, linguistically appropriate, and accessible for individuals with disabilities.
Services are expected to directly reduce barriers to health insurance access by offering personalized assistance at community-based locations commonly used by target populations. Flexible scheduling, including evenings and weekends, will enable the program to reach potential enrollees at convenient times. The contract is set for a five-year period.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.