Computer-Aided Dispatch Interoperability Solution
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
Issuing Agency
Palm Beach County Procurement Department
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The agency is seeking information regarding solutions for computer-aided dispatch (CAD) interoperability to facilitate secure, real-time, bi-directional exchange of public safety incident and geospatial data across multiple CAD systems. The aim is to enhance interoperability for Continuity of Operations initiatives and align with Next Generation 9-1-1 standards.
Key requirements include enabling real-time CAD-to-CAD data exchange, eliminating the need for manual re-entry of transferred calls, and improving GIS-based situational awareness. Proposed solutions should ensure compliance with industry standards, support comprehensive integration, and provide robust technical support.
The solution must feature seamless bi-directional data exchange, real-time synchronization capabilities, automated call transfers, unit status and resource sharing. GIS and geospatial capabilities need to include integration with Esri or a comparable platform, a common operating map, real-time GIS updates, and support for coordinate transformations. Additional requirements involve secure role-based access control, end-to-end encryption, secure API authentication, real-time incident location sharing, and dynamic updates.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.