A public safety agency in Tennessee is seeking a qualified vendor to replace its existing computer-aided dispatch (CAD) and records management systems (RMS). The objective is to implement a comprehensive, integrated CAD/RMS solution that will enhance the agency’s ability to manage public safety operations more efficiently and securely.
The new system should support real-time dispatching, provide mobile data access, facilitate incident tracking, reporting, and offer robust analytics. The chosen vendor will be responsible for the full replacement and implementation of the systems to ensure improved functionality and security for public safety operations.