Computer Aided Dispatch and Records Management System Implementation and Support Services
Overview
Settle Signals
Market intelligence for public sector sales teams
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.
SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by August 14th, 2026.
Proposals due by August 24th, 2026.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Ontario County
DESCRIPTION
The agency is seeking a consultant to assist its department with the selection, implementation, and support of a new Computer Aided Dispatch (CAD) and Records Management System (RMS). The engagement includes conducting a comprehensive needs assessment, supporting procurement activities and contract negotiation, overseeing implementation, and providing post-implementation support.
The selected consultant will analyze the agency’s current CAD and RMS environment, engage stakeholders such as dispatchers, officers, administrative personnel, and IT staff, and identify operational needs and pain points. The consultant is expected to prepare a detailed findings and recommendations report and provide a comparative analysis of proposals received during the procurement process.
During implementation, the consultant will monitor progress to help ensure adherence to schedule and budget, while overseeing system integrations, data migration, and required customizations. The scope also includes user training, development of training materials and documentation, and ongoing support to help staff become proficient with the new system. Extensive experience with CAD and RMS systems, preferably in law enforcement environments, and strong written and verbal communication skills are required.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- This RFP closed on August 24, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by Ontario County. The work is located in Canandaigua, New York, United States.
- Who is a good fit for this opportunity?
- Public safety technology consulting firm with CAD/RMS implementation expertise
- Demonstrated experience supporting law enforcement agencies
- Strong background in systems selection, procurement support, and contract negotiation
- Proven capability in data migration, integrations, and implementation oversight
- Experienced training provider able to develop user documentation and materials
- Firm with strong stakeholder engagement and communication skills
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.