Comprehensive Unemployment Insurance Technology Roadmap Development Service

Overview

IT Support, Hardware & Networking

Olympia, Washington, United StatesPosted 2 months agoDeadline: March 25th, 2026

Fit Score

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SUMMARY

Olympia, WA is seeking a vendor to develop a technology roadmap for modernizing its unemployment insurance systems, including stakeholder engagement, assessment, recommendations, and cost estimates.

KEY REQUIREMENTS

BUDGET

Verified

$500,000

CONTRACT DURATION

7 months

TIMELINE

Date RFP Posted to WEBS: March 5, 2026

Bidder Written Questions are due: March 11, 2026 – received by 11:59 P.M. Pacific Time

Answers are posted: March 13, 2026

Complaint process ends: March 18, 2026

Due Date for Submission of Proposals: March 25, 2026 – received by 11:59 P.M. Pacific Time

Administrative Review of Proposals: March 26th-31st, 2026

Proposal Evaluations and Scoring: April 1st-15th, 2026

Conduct Oral Interviews (if elected): April 16th – 23rd, 2026

ASB announcements: April 28th, 2026

Debrief and Protest period: April 29th – May 8th, 2026

Expected Contract Start Date: May 15th, 2026

QUESTION DEADLINE

March 12th, 2026

Issuing Agency

Washington State Employment Security Department

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The government authority in Olympia, Washington seeks a vendor to develop a comprehensive technology roadmap for their unemployment insurance (UI) systems. The selected firm will assess current UI technology systems, identify major challenges and gaps, and define a future state vision aligned with the agency's mission and strategic goals.

Key activities include conducting stakeholder interviews, workshops, and engagement sessions to gather insights, documenting the current UI benefit and tax systems with platform dependencies, and reviewing previously established documentation for accuracy. The vendor will recommend system, platform, and business capability enhancements, prioritizing these using clear criteria and identifying integration needs with relevant platforms.

The scope includes development of a sequenced roadmap outlining modular and iterative implementation strategies, with detailed cost estimates for both implementation and ongoing operational or licensing expenses. This roadmap will guide the agency's long-term modernization efforts and support their transition to modern, modular, and sustainable technologies aimed at improving service delivery for claimants, employers, and staff.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.