Community Website, Digital Content Support and Training Service

Overview

Education, Training & Libraries

Dublin, Ireland; Castlebar, IrelandPosted about 1 month agoDeadline: May 1st, 2026

Fit Score

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SUMMARY

Ireland seeks a provider to support, train, and equip community groups with website and digital content management skills, focusing on WordPress archives and ongoing technical support.

KEY REQUIREMENTS

Must have at least 2 years of experience providing similar services to state-funded cultural, local government, or educational bodies
Must have experience delivering online training and technical support to adults aged 60-80 with limited technical ability
Must have excellent IT skills including WordPress CMS, Office 365, Zoom, and Adobe Creative Cloud
Must have a stable and robust internet connection
Must have own transport and a full clean Irish or European driver's licence
Must be tax compliant
Must maintain required levels of Employers Liability, Public Liability, and Professional Indemnity insurance
Must comply with the Safety, Health and Welfare at Work Act 2005

BUDGET

Verified

$65,200 – $114,400

CONTRACT DURATION

32 months

TIMELINE

Issue Date: April 2nd, 2026

Closing Date for Queries: April 15th, 2026

Closing Date for Tender Submissions: May 1st, 2026

Clarification Meetings: May 1st, 2026

Award Decision: Week commencing May 4th, 2026

Framework Commencement: Week commencing May 18th, 2026

QUESTION DEADLINE

April 15th, 2026

Issuing Agency

National Museum Of Ireland

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The selected provider will deliver community website and digital content support, as well as related training services, assisting a network of 56 community groups in Ireland. The scope encompasses supporting both current and future members with the development and maintenance of their WordPress community archives. This includes onboarding and training new groups as they join the network.

The vendor will offer training in the use of digital tools and media, monitor website performance across the network, log support incidents, and engage with community volunteers on an ongoing basis. A major responsibility involves conducting online training in the iCAN WordPress content management system for both new and existing participants.

Additional duties include developing learning resources to empower community members to independently manage their websites, curate online heritage content, and ensure engaging online presentations. The provider will also collaborate with the Network Administrator to supply prompt online technical support, as well as monitor and record website functionality, performance, and community engagements. The contract term is one year.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.