Community Engagement Software
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
RFP Published: October 27, 2025
Pre-Proposal Vendor Teleconference: November 5, 2025
Pre-Proposal Questions Due: November 19, 2025
Addendum Posted with Responses to Pre-Proposal Questions: November 25, 2025
Proposal Due Date: December 11th, 2025
QUESTION DEADLINE
Issuing Agency
City of Wilmington
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A city in North Carolina is seeking proposals from qualified vendors to provide a cloud-based community engagement software solution. The platform should facilitate enhanced public participation, communication, and collaboration between the city and its residents, delivering an inclusive and transparent engagement experience.
The selected software must be user-friendly, scalable, and secure, and should operate as a SaaS (Software as a Service) solution. Key requirements include compliance with WCAG 2.1 and ADA accessibility standards, ISO 27001 or SOC 2 (or equivalent) certifications, and support for regional data residency. The system must support end-to-end encryption (SSL/TLS), comply with GDPR/CCPA privacy regulations, and offer robust data anonymization features for user privacy.
Additional technical and management specifications include Single Sign-On (SSO) integration, role-based permissions for administrators, and compatibility with Granicus and ESRI platforms. The solution should provide a customizable back office, flexible workflow options, and dynamic content/page building capabilities. The contract will be for a one-year period.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.