Commercial Mass Text Messaging Subscription Service
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
A commercial mass text messaging subscription service is being sought for use in Texas. The selected contractor will provide a high-volume messaging platform with 600,000 annual credits available from the first day of service. The platform must support unlimited list growth tools, offer full access for one administrative user, and include a high-volume, high-speed registered number.
Key service expectations include dedicated onboarding assistance and an assigned account manager for ongoing support throughout the duration of the contract. The platform must guarantee 99.5% service uptime and provide customer support with response times under four business hours. Message delivery rates must meet industry standards for high-volume, registered numbers.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.