Cloud-Native PreK-12 Education Platform

The requesting agency seeks information for a cloud-native, unified enterprise education platform tailored for a global PreK–12 environment. The platform should support secure, near real-time reporting, analytics, and AI-enabled insights at scale. Communication features must include email, SMS, voice calls, push notifications, in-app messaging, web banners, print/mail-merge, and social cross-posting. All AI/ML capabilities require comprehensive model documentation, with agency-controlled opt-out mechanisms.

The desired solution will offer dynamic audience segmentation, contact verification, and management of communication preferences. Automated translation with human escalation paths is required. The platform should provide CMS templates, news and event publishing, emergency banners, and mobile applications with personalized feeds, as well as deep integration with SIS and LMS workflows. It must support consistent user identity, SSO authentication, and role-based access across SIS and LMS. Additional features include course and content management, rubrics, assignments, discussions, collaboration tools, and import/export APIs for assessment results and item metadata.

Real-time reporting across SIS, assessment, special programs, and LMS—both native and third-party—should be supported. The system must also integrate with enterprise identity and access management solutions, and offer functionalities for work order management, preventive maintenance scheduling, asset lifecycle monitoring, and space utilization.