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Cloud Hosted Advanced Metering Infrastructure Customer Portal

Overview


Data Analytics, AI & Cloud Hosting
Rancho Santa Fe, California, United StatesPosted 23 days agoDeadline: May 11th, 2026

Fit Score


Settle Intelligence

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SUMMARY


Solicitation for a cloud-hosted AMI customer portal providing real-time water usage analytics, leak detection, and multi-channel communication tools, with integration to agency data systems.

KEY REQUIREMENTS


BUDGET

Estimate

$150,000 – $300,000

CONTRACT DURATION


24 months

TIMELINE


Release of RFP: April 13th, 2026

Question Deadline: April 23rd, 2026

Proposal(s) Due Date: May 11th, 2026

Short List Candidates notified: May 13th, 2026

Online Portal demonstration to District Staff: May 18th, 2026

Best & Final Offer with Short List candidates: May 21st, 2026

Admin & Finance Committee Portal Presentation & Contract Review: June 9th, 2026

Board of Directors Portal Presentation & Contract Approval: June 18th, 2026

AMI portal integration begins: July 1st, 2026

QUESTION DEADLINE


April 23rd, 2026

Issuing Agency


Santa Fe Irrigation District

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The agency is seeking a vendor to provide a cloud-hosted advanced metering infrastructure (AMI) customer portal that delivers near real-time water usage visibility, automated leak detection, predictive bill forecasting, customer engagement tools, and comprehensive utility analytics. The platform must seamlessly integrate with the agency's existing ERP, AMI, billing, and communication systems, with implementation work scheduled to begin in July 2026.

The required solution must be a 100% cloud-hosted platform offering both a web-based portal and dedicated mobile applications for iOS and Android devices. The portal is expected to feature a clean, interactive visual dashboard that enables users to track, analyze, and manage water consumption in near real-time. Data ingestion must allow direct linkage of each account to actual AMI consumption data, with support for hourly or sub-hourly intervals.

Additional capabilities include robust leak detection for continuous flow, night-time anomalies, and irrigation-related leaks, all with configurable customer thresholds. The system should also provide automated, preference-based multi-channel communications such as SMS, email, push notifications, and in-portal messaging to ensure high customer engagement.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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