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The State of Texas is seeking a vendor to deliver a cloud-hosted access security broker solution. The required solution must offer user-defined event triggers that generate alerts and automatically disable user accounts when specified events, such as logins, occur.
The provider must ensure continuous support, including 24/7 online and email assistance, as well as toll-free telephone support for members during the hours of 7:30 AM to 4:30 PM. This project requires robust automation and responsive service capabilities to enhance the security and operational reliability of user access across the organization.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.