Cloud-Based Transportation Software Solution
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP issued: March 12th, 2026
Questions due: March 20th, 2026 at 3:00 PM EST
Proposal due: April 2nd, 2026 at 2:00 PM EST
Preferred go-live date: May 1st, 2026
QUESTION DEADLINE
Issuing Agency
Cumberland County
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The selected vendor will deliver a cloud-based Software-as-a-Service (SaaS) transportation system designed to enhance operational efficiency and improve coordination of transportation services in North Carolina. The solution must feature a user-friendly interface, ensure compliance with state and federal regulations, and facilitate seamless integration with Department of Social Services (DSS) and other State systems. An API must be provided to support interoperability and data exchange.
The software will streamline trip scheduling, dispatching, and billing processes while supporting robust reporting and data analytics. Additional requirements include integrated digital platforms for scheduling and routing, improved data sharing between healthcare providers, payers, and transportation vendors, and maintenance of proper documentation and audit trails for every trip. The system must offer transparency to patients and caregivers with real-time updates and notifications, cost-effective implementation, detailed user roles and permissions, Entity Relationship Diagrams (ERDs), separate test and production environments, and support all required reporting needs.
All vendors must submit their questions by March 20, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.