Cloud-Based Telephony System

Overview

IT Support, Hardware & Networking

Wisconsin, United StatesPosted 3 months agoDeadline: March 24th, 2026

Fit Score

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SUMMARY

Illinois seeks a cloud-based telephony system to replace an existing PBX, enhance communications, and integrate with current IT.

KEY REQUIREMENTS

Replace existing Private Branch Exchange (PBX) system
Implement a modern, cloud-based telephony solution
Enhance communication infrastructure
Improve scalability
Reduce operational costs
Ensure seamless integration with current IT environment

BUDGET

Estimate

$500,000 – $2,000,000

TIMELINE

RFP Broadcast Date: February 12th, 2026

Non-Mandatory Pre-Bid Conference: February 25th, 2026

Proposals Due Date: March 24th, 2026

Issuing Agency

Winnebago County

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DESCRIPTION

The State of Illinois is seeking a vendor to deliver a cloud-based telephony system to replace its existing Private Branch Exchange (PBX). This project aims to modernize the state's communication infrastructure by transitioning to a robust cloud solution that enhances scalability and reliability.

The chosen solution should improve overall communications, integrate seamlessly with the existing IT environment, and help reduce ongoing operational costs. Providers experienced in implementing cloud telephony systems for large organizations are encouraged to participate.

Source attribution

This Settle Intelligence analysis is based on the issuing organization’s RFP listing.