Cloud-Based Telephone System

Overview

IT Support, Hardware & Networking

Phoenix, Arizona, United StatesPosted about 1 month agoDeadline: April 24th, 2026

Fit Score

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SUMMARY

RFP for the implementation of a cloud-based VOIP telephone system using RingCentral, including network readiness evaluation, device supply, and ongoing technical support.

KEY REQUIREMENTS

BUDGET

Estimate

$150,000 – $500,000

CONTRACT DURATION

12 months

TIMELINE

RFP Released: April 2nd, 2026

Deadline for RFP Questions: April 17th, 2026

Addendum Release: April 20th, 2026

RFP Due Date and Time: April 24th, 2026

RFP Evaluation: April 27th – May 8th, 2026

Governing Board Award Recommendation: June 16th, 2026

QUESTION DEADLINE

April 17th, 2026

Issuing Agency

Osborn School District No. 8

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The organization is seeking a vendor to provide a cloud-based unified communications phone system, utilizing the RingCentral platform. The successful provider will be responsible for supplying compatible IP desk phones, softphone capabilities, and mobile applications to ensure seamless communication among all district sites.

Services required include a thorough evaluation of the existing network infrastructure to determine VOIP readiness, focusing on bandwidth, quality of service (QoS), VLANs, and related factors. The selected vendor will implement and configure emergency (e911) services in accordance with applicable regulations and set up the RingCentral platform, including provisioning user accounts, extensions, and permissions.

This initiative aims to fully replace the district’s current telephony infrastructure, delivering a reliable, scalable, and secure voice communication solution. The vendor will also be asked to integrate the new platform with current district network infrastructure and systems, enhance both internal and external communications, and provide ongoing technical support and troubleshooting. Service level agreements (SLAs) outlining response and resolution times must also be included.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.