Cloud-Based Social Media Listening and Monitoring Software
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
Issue Date: February 17th, 2026
Question Deadline: March 11th, 2026
Due Date: March 18th, 2026 @ 2:00 p.m.
QUESTION DEADLINE
Issuing Agency
City Of Fairfax, Virginia
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The City of Virginia is seeking a cloud-based social media listening and monitoring software solution. The selected vendor will supply a hosted platform that allows the City to monitor, analyze, and report on public online conversations related to City programs, services, and topics of public interest.
The solution must cover a wide range of sources, including major social media platforms, online forums, blogs, and news outlets. Key requirements include keyword, topic, and trend tracking capabilities, as well as sentiment analysis and data visualization tools. Configurable dashboards, alerts, and robust reporting and data export features are essential.
The vendor is also expected to provide comprehensive system configuration and initial setup services, user training, and detailed documentation. Ongoing technical support and maintenance should be included for the duration of the contract. This project is aimed at enhancing the City's ability to track and respond to public sentiment and emerging trends effectively.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.