Cloud-Based SaaS Public Records Request Management System
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
An organization in Ohio is seeking a modern, cloud-based SaaS solution for managing public records requests. The desired platform should streamline and automate the entire request workflow, improve file management capabilities, and facilitate effective communication with requesters, thereby enhancing overall transparency.
The solution must adhere to stringent security and compliance standards to protect data integrity and privacy. It is required that the system supports separate environments for testing and production, incorporating Agile methodologies in its development process. Additionally, the platform must offer SAML 2–based Single Sign-On (SSO) support for systems such as Active Directory Federation Services, Shibboleth, and OAuth to enable secure and seamless user authentication.