Cloud-based Recreation Management System

RFP issued on March 19th, 2026.

Questions due by March 26th, 2026.

Proposals due by April 2nd, 2026.

Targeted go-live date is no later than September 2027.

A multi-year contract opportunity is available for the provision of a cloud-based recreation management system. The selected vendor will be responsible for delivering a comprehensive, hosted solution that ensures full lifecycle support—including ongoing software maintenance, regular updates, security enhancements, and technical assistance—throughout both the initial term and all contract renewals.

The recreation management system is currently in use across two agencies, each operating separate instances. The system must support a range of functions including management of classes and events with online registration and attendance tracking, scheduling and reservation capabilities for facilities such as picnic shelters, campgrounds, athletic courts, swim lanes, and school field trips, as well as membership management for recreational centers, fitness facilities, water parks, and equestrian facilities. Additional required functionalities include ticketing for daily events, point-of-sale processing for inventory and non-inventory items at all locations, and comprehensive customer account management and communications.

This contract will span five years, during which the successful vendor will provide ongoing support and enhancements to ensure optimal system performance and adaptability to evolving requirements.