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The housing authority in Hawaii is seeking a vendor to provide a cloud-based public housing management software platform. This Software as a Service (SaaS) solution should incorporate artificial intelligence capabilities to significantly boost productivity, with the goal of achieving at least a 50% improvement. The system must feature an online portal to ensure easy access to information and proactive updates throughout various housing management processes.
Key requirements include the redesign of internal workflows for paperless collaboration and streamlined transitions, reducing process complexity, shortening software training times, and minimizing manual data entry for staff. The software must offer seamless integration with external systems to enable users to view, search, and modify data as needed, as well as support uploads and downloads of documents.
Multi-language support is essential, with compatibility required for English, Spanish, Ilocano, Korean, Chuukese, Vietnamese, Simplified and Traditional Chinese, Samoan, Tagalog, Tongan, and Marshallese. The platform must be web-based and accessible via most major browsers and mobile devices.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.