Cloud-Based Paratransit Scheduling, Dispatching and Reporting System
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
California is seeking a vendor to provide a cloud-based system for paratransit scheduling, dispatching, and reporting. The solution should deliver a streamlined trip-booking experience with support for web, IVR, text, email, and mobile application interfaces, accommodating both same-day and future reservations. Passengers must be able to reserve, cancel, reschedule, or confirm trips through a user-friendly, preferably web-based platform.
Key requirements include real-time vehicle tracking and performance event management with no more than a 15-second refresh rate, dynamic manifest optimization for driver schedules, and automated or batch scheduling tools. The system should integrate with existing in-vehicle mobile tablets (K86 Android Tablets) or offer an alternative, cost-efficient mobile data terminal interface for drivers. Unified dispatching and vehicle location via CAD-AVL integration is also required, currently provided by Connexionz, LLC.
Enhanced reporting capabilities, schedule optimization suggestions, and 24/7 technical support by phone or email are expected. The selected solution must deliver automatic software upgrades and patch releases as part of the pricing model.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.