Cloud-Based Paid Parking Operations and Enforcement Solution

The City of California is seeking a vendor to provide a comprehensive cloud-based paid parking operations and enforcement solution. This system must deliver a fully integrated on- and off-street paid parking experience, including a mobile payment platform and seamless compatibility with the city’s existing multi-space pay stations. Integration with the ParkMobile application is required, supporting a variety of payment methods while interfacing with current violation processing and permit management systems.

The solution must be accessible through both desktop and mobile browsers and offer secure user account creation and management. Features should include a resident dashboard for viewing permit status, renewal dates, and history; real-time updates for permit status and zone configurations; and integration with GIS and enforcement tools. Users must be able to purchase permits using credit/debit cards, Apple Pay, Google Pay, Venmo, or PayPal. Multilingual support for both users and administrators is essential, along with real-time system integration for enforcement and payment. Automated notifications regarding permit status and actions, mobile-friendly interfaces for permit management, and reporting dashboards for usage, revenue, and compliance are also expected.