Cloud-Based Oracle E-Business Suite Support Services

Overview

Business Systems (ERP, CRM & POS)

Springfield, Missouri, United StatesPosted 9 days agoDeadline: May 8th, 2026

Fit Score

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SUMMARY

The City of Missouri seeks a provider for cloud-based Oracle E-Business Suite support, including administration, configuration, and ongoing troubleshooting across finance, HR, and procurement modules.

KEY REQUIREMENTS

Must have a minimum of ten years of experience with Oracle E-Business Suite support services
Must be registered with the Missouri Secretary of State
Must provide a signed and notarized Work Authorization Affidavit and E-Verify documentation for contracts over $5,000
Must provide a Certificate of Insurance naming the City of Springfield as additional insured
Must execute a City-approved Non-Disclosure Agreement
Must have a business license with the City of Springfield if required by city code
Must provide a written certification of compliance with the Anti-Discrimination Against Israel Act for contracts over $100,000
Must submit all pages identified with 'Return This Page' to be deemed responsive

BUDGET

Estimate

$100,000 – $250,000

CONTRACT DURATION

12 months

TIMELINE

Post RFP Notification: April 27th, 2026

Question Cutoff date: May 1st, 2026

Proposal Cutoff date/RFP Opening: May 8th, 2026

Meet to review: week of May 18th, 2026

Interviews: week of June 1st, 2026, or June 8th, 2026

Notice of Recommendation for Award: June 10th, 2026

QUESTION DEADLINE

May 1st, 2026

Issuing Agency

City Of Springfield

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DESCRIPTION

The City is seeking a vendor to provide cloud-based Oracle E-Business Suite support services. The successful firm will possess extensive technical expertise in Oracle E-Business Suite, with a demonstrated track record of customer satisfaction and robust resources. Key services include comprehensive system and database administration, configuration, troubleshooting, optimization, and advisory support across multiple modules such as finance, human capital management, and procurement.

The project involves ongoing support for Oracle HRMS, payroll elements (earnings, deductions, leave time, and benefits), and various HRIS processes. The City requires assistance with tasks like implementing and maintaining electronic accounts payable and i-expense processes, managing year-end pay-off carryover, and updating deferred compensation in line with IRS regulations. The vendor should also have prior experience configuring payroll elements, fast formulas, leave plans, and defining flex fields and work structures (grades, jobs, assignments, positions, and locations) as per current federal and state payroll and benefits legislation.

Vendors are expected to address both planned improvements and real-time support issues as they arise, ensuring business continuity and compliance for critical City operations.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.