Cloud-Based Library Engagement Technology Tool

RFP Issue Date: April 29th, 2026

Deadline for Submission of Written Questions: May 15th, 2026

Response to Written Questions via Addendum: May 20th, 2026

Responses Due: May 28th, 2026

Library Review and Firm Selection: June 2026

Anticipated Contract Award: June 2026

The organization seeks a vendor to provide a cloud-based library engagement technology tool designed to enhance the patron experience across online and mobile platforms. The solution should offer a seamless, integrated suite of digital engagement tools supporting core library functions.

Key features must include a robust, public-facing events and programs calendar capable of managing, promoting, and evaluating in-person, virtual, and hybrid events across multiple locations and audiences. A room reservation system is required for both public and staff-managed spaces, featuring administrative controls for workflows, conflict management, policy enforcement, and clear patron interfaces.

Vendors should also provide tools for scheduling one-on-one appointments with library staff, allowing patrons to book personalized sessions for research, technology, digital literacy, career assistance, and related services. Appointment scheduling should include automated confirmations, reminders, cancellation options, and detail sharing. Additionally, a mobile application is desired to consolidate digital services such as catalog access, event discovery, room reservations, and appointment scheduling. The contract period will be for one year.