Cloud-Based Judicial Court Management System

The county seeks a vendor to provide a cloud-based judicial court management system designed to streamline and automate quasi-judicial proceedings managed by the county's administrative law judge. The project will include the selection, acquisition, implementation, training, support, and maintenance of a suitable software or SaaS solution.

Key requirements include enabling the public to submit comments on active land use applications, offering public search and viewing capabilities for active case records and decisions, and managing case workflows such as document intake, exhibit processing, exhibit list creation, and case record maintenance. The solution must provide licensing or subscriptions for the CMS platform and required modules.

Implementation services should encompass discovery, configuration, data migration, integrations, system testing, and comprehensive training. The project also calls for robust change management, including development of role-based training materials, workshops, and adoption support resources. The system must offer secure hosting with defined SLAs and compliance, ongoing support and maintenance (help desk, bug fixes, updates, and vendor-managed enhancements), and complete documentation for users, administrators, APIs, and security.

A dedicated project manager is required to oversee deliverables, schedules, risk and issue tracking, and regular status reporting throughout the implementation.