Cloud-Based Hosted Enterprise Resource Planning (ERP) System

A government entity in South Carolina is seeking proposals from qualified vendors to provide a cloud-based, hosted Enterprise Resource Planning (ERP) system. The system will be used to support a range of management functions, including financial management such as payroll, project management, contract and procurement management, and asset management. The desired solution should be modern, scalable, and secure, with regular security patches and automated updates to ensure operational integrity and data safety.

Key requirements include seamless integration with time-tracking systems and existing customer and payment data platforms, with openness to adopting improved solutions as part of the ERP offering. The system should support project tracking (budgets, timelines, resources), centralize contract management, and facilitate integration between contract, financial, and procurement processes. A data migration and backup of seven years is required.

Additional features sought include real-time updates for staff and citizens regarding ticket progress, analytics on response times and resolution rates, GIS-based asset mapping for infrastructure such as stormwater systems, and automation of both revenue recognition and procurement workflows. The system must also track the acquisition, maintenance, and depreciation of physical assets. Vendors interested in this opportunity should note the deadline for submitting questions is January 14, 2026.