Cloud-Based Customer Relations Management Software
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Issue Request for Proposal: February 27th, 2026
RFP Questions due: March 10th, 2026, 5 PM CST
Q&A Addendum will now be released on: March 24th, 2026
Proposal Opening/Submission Due Date has been moved to: April 7th, 2026 at 2PM CST
QUESTION DEADLINE
Issuing Agency
Troy University
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The issuing organization seeks a vendor to provide a cloud-based customer relationship management (CRM) software solution. The CRM must be fully functional at the enterprise level and support complex operations across enrollment management, recruitment, marketing, and admissions for undergraduate, graduate, online, and other university-designated programs.
Required capabilities include identity and account lifecycle management, prospect, marketing, and recruitment management, as well as tools for communication, personalization, and engagement. The solution should facilitate admissions, application handling, and integrated forms, as well as events, travel, and outreach management. Additionally, the CRM should provide robust data, analytics, reporting, and system integration functionalities.
Vendors must address comprehensive technical and platform specifications, including security needs, data integration architecture, and data migration. The initial contract period will be one year. All inquiries related to this RFP must be submitted by March 24, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.