Cloud-Based Common Use Passenger Processing System (CUPPS) and Gate Information Display System (GIDS)
Overview
Fit Score
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SUMMARY
DESCRIPTION
A Colorado airport is seeking a vendor to provide a cloud-based Common Use Passenger Processing System (CUPPS) and Gate Information Display System (GIDS), with the goal of replacing its current on-premise systems and enhancing both operational flexibility and passenger experience. The CUPPS solution is intended to maximize terminal capacity and streamline passenger processing by enabling any airline to operate from any equipped workstation. The GIDS will function alongside the platform to present real-time flight status and boarding information at specific gates.
The selected solution should deliver all core features of a modern, cloud-hosted CUPPS application, including support for terminals and peripherals. It must integrate seamlessly into an existing airport network that utilizes cloud-managed switches for high availability across three intermediate distribution frames. Dedicated Cat 6 drops are available to support GIDS screens, and any required hardware firmware upgrades should be included to ensure system compatibility. The final implementation must be fully operational, tested, and include 24/7 phone support for ongoing reliability.
This initiative reflects the airport's commitment to leveraging scalable, resilient cloud architecture, optimizing operational workflows, and enhancing the overall passenger experience.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.