Cloud-Based Case Management System

Overview

Business Systems (ERP, CRM & POS)

Carson City, Nevada, United StatesPosted about 1 month agoDeadline: May 22nd, 2026

Fit Score

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SUMMARY

Nevada is seeking a provider for a cloud-based case management system that supports workflow, reporting, integrations, and data migration, with a four-year contract term.

KEY REQUIREMENTS

BUDGET

Estimate

$400,000 – $800,000

CONTRACT DURATION

48 months

TIMELINE

Deadline for questions: May 1st, 2026

Answers posted: May 8th, 2026

Deadline for references: May 19th, 2026

Deadline for submissions: May 22nd, 2026

Evaluation period: May 22nd, 2026 to June 15th, 2026

Vendor presentations: June 10th, 2026 to June 11th, 2026

Notice of intent: June 15th, 2026

Notice of award: July 2nd, 2026

Board of Examiners approval: September 8th, 2026

Contract start date: September 8th, 2026

QUESTION DEADLINE

May 1st, 2026

Issuing Agency

Nevada Purchasing Division

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The solicitation seeks a vendor to provide a cloud-based case management system designed as a centralized platform for tracking and reporting. The system will manage various functions including the submission of profit and loss statements, forms, equipment repair and maintenance requests, new site announcements, applications, and maintain an equipment inventory database.

Key requirements include a user-friendly, web browser-based interface with clear instructions and prompts, robust audit trails with timestamped logs of user actions, and integration capabilities with external payment gateways such as CyberSource. The vendor will be responsible for either developing or configuring the SaaS system per validated requirements, migrating existing data to the new platform, and ensuring alignment with user and subject matter expert workflows.

Additional responsibilities involve setting up automatic notifications on report and request statuses, providing comprehensive user training, and establishing project tracking and reporting mechanisms. The contract duration is four years, and all questions regarding the RFP must be submitted by May 1, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.