Settle Intelligence
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A government agency in New York is seeking a vendor to provide a cloud-based, off-the-shelf audit management software system for a three-year contract. The solution must be delivered as a Software as a Service (SaaS) application and accommodate up to 15 end users. The system is required to offer web-based access and include an offline feature, enabling staff to conduct field audits in remote locations without internet connectivity.
Key requirements for the software include robust security features, support for authenticated e-signatures via third-party digital signature tools such as DocuSign or Adobe Sign, and enhanced automation for work paper and evidence management, management reporting, and issue tracking. Vendors should demonstrate experience in hosting and operating online audit management platforms within statewide environments.
Prospective vendors must provide comprehensive details on their infrastructure and customer-facing security, outline security testing protocols and frequency, and describe system availability, backup, and recovery procedures. Additionally, information regarding security standards, frameworks, and certifications relevant to software, data, and cloud security should be included.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.