Client Case Management System

Overview

Business Systems (ERP, CRM & POS)

Ireland; Dublin, Ireland; Leinster, IrelandPosted about 2 months agoDeadline: April 15th, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

Seeking a vendor to supply a secure, compliant client case management system with AI or automation features for enhanced operations in Ireland.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

TIMELINE

Request for Information/Market Research: March 2026

Clarification Deadline: April 8th, 2026, 12:00 (Noon) Irish time

Response Submission Deadline: April 15th, 2026, 12:00 (Noon) Irish time

QUESTION DEADLINE

April 8th, 2026

Issuing Agency

Department Of Public Expenditure, Infrastructure, Public Service Reform And Digitalisation

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The vendor is required to provide a client case management system. The system should include a comprehensive overview of its architecture, outline core functional capabilities, and offer an optimal user experience.

All data transferred and processed through the system must maintain strict confidentiality and security, ensuring compliance with all applicable national regulations, data protection, and cybersecurity requirements. Furthermore, the system should integrate AI or automation features to enhance functionality and efficiency.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.