Claims Adjustment Services

Overview

Financial, Legal, HR & Staffing

Salt Lake City, Utah, United StatesPosted 17 days agoDeadline: May 12th, 2026

Fit Score

Settle Intelligence

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SUMMARY

Salt Lake City seeks a contractor to provide claims adjustment services for utility-related property damage, vehicle accidents, and bodily injury claims.

KEY REQUIREMENTS

Must have five years of experience or similar experience to the work described in the scope of work
Must have an office located in Salt Lake County, Utah
Must be able to accept claim assignments by telephone, email, and mail Monday through Friday, 8 a.m. to 5 p.m.
Must be registered with the Utah State Division of Corporations and Commercial Code
Must provide commercial general liability insurance with a minimum of $1,000,000 per occurrence
Must provide professional liability insurance with a minimum of $1,000,000 per occurrence
Must provide workers' compensation and employer's liability insurance
Must agree to ethical standards regarding conflicts of interest and gifts to city employees
Must submit proposals electronically through the Utah Public Procurement Place website

BUDGET

Estimate

$50,000 – $250,000

CONTRACT DURATION

60 months

TIMELINE

The initial term of the agreement shall commence on April 26th, 2026, or the date of the agreement if later, and shall continue for a period of five years.

Issuing Agency

Salt Lake City Corporation

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DESCRIPTION

The government authority in Salt Lake City, Utah is seeking a vendor to provide comprehensive claims adjustment services. The selected contractor will be responsible for handling all materials and services necessary for the investigation, adjustment, acceptance, or denial of claims, in compliance with applicable laws.

The scope includes adjusting public entity claims related to no-fault utility incidents such as property damage from water main breaks, sewer backups, vehicle accidents, and bodily injury claims. The contractor must accept claim assignments via telephone, email, and mail during standard business hours, excluding city holidays. Additionally, the contractor is expected to obtain recorded or written statements from claimants and witnesses, and collect records from claimants, police, attorneys, and insurance carriers as needed to determine negligence and ensure claims are resolved in a timely, efficient, and fair manner.

Upon assignment of a claim, the contractor must promptly contact the claimant or their attorney to proceed with the adjustment process.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.