Citizen Engagement and Public Feedback Digital Platform
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
The procurement seeks a vendor to provide a citizen engagement and public feedback digital platform for Lesotho. The platform is intended to be robust, secure, scalable, and nationally operational, with multilingual support in English and Sesotho. It should follow a mobile-first approach and be optimized for low-bandwidth environments to improve accessibility across the country.
The platform is expected to support continuous virtual engagement throughout policy, legal, and public project lifecycles. It should be institutionalized within government structures with clear governance, ownership, and sustainability arrangements, while expanding participation from rural and remote communities and enabling meaningful inclusion of Lesotho citizens in the diaspora.
The solution should also reduce barriers to public participation related to geography, cost, disability, time constraints, and caregiving responsibilities. In addition, it should improve transparency of public programs and projects by providing open access to information such as objectives, budgets, timelines, and implementing entities, along with end-to-end project lifecycle tracking and citizen-friendly dashboards and visualizations for oversight and monitoring.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.