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Cisco Smartnet Services

Overview

IT Support, Hardware & Networking

Columbus, Ohio, United States; Caldwell, Ohio, United StatesPosted 17 days agoDeadline: April 27th, 2026

Fit Score

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SUMMARY

RFP seeking Cisco Smartnet service providers to support government Cisco hardware in Ohio.

KEY REQUIREMENTS

Must have an active MBE certification at the time the solicitation closes
Must be an MBE dealer on state contracts RSC024735, RSC021317, RSC021135, 0A1375, or STS033
Must offer the item on an existing state contract
Quoted price must be at or lower than contract pricing
Must include the applicable state contract number in the response
No third party maintenance or support allowed

CONTRACT DURATION

16 months

TIMELINE

Solicitation begins April 20th, 2026.

Solicitation ends April 27th, 2026.

Service term is March 25th, 2026 through July 31st, 2027.

Issuing Agency

State Of Ohio Department Of Administrative Services

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DESCRIPTION

A government authority in Ohio requires a vendor to provide Cisco Smartnet services. These services are intended to support and maintain Cisco hardware and equipment for the authority, ensuring continuous operations and reliable network support.

The selected vendor will be responsible for facilitating access to Cisco's technical support, hardware replacement, and software updates as part of the Smartnet service package.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.