Child Support State Disbursement Unit Services

Overview

Financial, Legal, HR & Staffing

Tallahassee, Florida, United StatesPosted about 2 months agoDeadline: June 15th, 2026

Fit Score

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SUMMARY

The state seeks a provider to manage the comprehensive processing and disbursement of child support payments, including mail handling, payment application, and exception processing.

KEY REQUIREMENTS

BUDGET

Verified

$9,620,712

CONTRACT DURATION

60 months

TIMELINE

Release of ITN: March 12th, 2026

1st Round Questions Due: March 27th, 2026

1st Round Responses Posted: April 10th, 2026

2nd Round Questions Due: April 17th, 2026

2nd Round Responses Posted: May 1st, 2026

Responses Due: June 15th, 2026

Public Opening: June 15th, 2026

Clarification Requests Begin: June 22nd, 2026

Clarification Responses Due: July 17th, 2026

Product Demonstrations: July 20th, 2026 to July 24th, 2026

Public Opening (Cost): July 28th, 2026

Negotiations Begin: July 29th, 2026

Best and Final Offer Due: September 24th, 2026

Notice of Intent to Award: September 28th, 2026

Contract Formation: October 2nd, 2026 to October 10th, 2026

QUESTION DEADLINE

April 17th, 2026

Issuing Agency

Florida Department Of Revenue

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DESCRIPTION

The selected vendor will provide comprehensive child support state disbursement unit services for the government authority in Tallahassee, Florida. Responsibilities include processing collections and disbursements for child support cases enforced by the state, which involves managing secure lockbox processing for payments received from a variety of sources, including individual payers, employers, and other states and countries.

The contractor will oversee mail pickup and delivery, receipt and sorting of mail at the facility, imaging of documents and payment instruments, matching and applying payments to case accounts, and depositing receipts. Additionally, the vendor must handle exception processing for cases such as misapplied payments, unprocessable payments, unidentified payments, and returned deposit items. The scope of services further includes mail pickup/delivery, mail processing, correspondence handling, processing paper payments, and managing electronic funds transfers and electronic data interchange payments.

All interested vendors are required to submit questions by the specified deadlines prior to proposal submission.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.