Case Management System Implementation

Overview

Business Systems (ERP, CRM & POS)

Harrisburg, Pennsylvania, United StatesPosted 13 days agoDeadline: June 15th, 2026

Fit Score

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SUMMARY

Seeking a flexible, statewide Case Management System to support data collection, analysis, and coordination across diverse treatment court programs in Pennsylvania.

KEY REQUIREMENTS

BUDGET

Estimate

$250,000 – $750,000

TIMELINE

Round 1 Questions Due: May 11th, 2026

Round 1 Responses Returned: May 18th, 2026

Round 2 Questions Due: May 26th, 2026

Round 2 Responses Returned: June 2nd, 2026

Email Intent to Bid Due: June 8th, 2026

Bid Submission Due: June 15th, 2026

Vendor Demonstrations: July 13th, 2026

Final Bid Award: August 3rd, 2026

Full-System Go Live: March 31st, 2027

QUESTION DEADLINE

May 11th, 2026

Issuing Agency

Administrative Office Of Pennsylvania Courts

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DESCRIPTION

A comprehensive, integrated Case Management System (CMS) is sought to support the administration and management of treatment courts in Pennsylvania. The system must allow for the collection, management, and analysis of program data, facilitating communication and coordination among treatment court team members. It is essential that the CMS can effectively coordinate, manage, and evaluate various treatment court programs including Adult Drug Courts, Juvenile Courts, Veterans Courts, Mental Health Courts, and Family Treatment Courts at both the program and state levels.

The CMS should provide flexibility for future program expansion and the integration of emerging best practices. Key features include the aggregation and reporting of data across multiple programs, creation and management of participant records, documentation of participant activities, and robust task and workflow management capabilities, including bulk actions. The system must support collaboration and secure information sharing among authorized users statewide, and be scalable to accommodate new or innovative treatment court programs as they are implemented.

The required go-live date for the new CMS is on or before March 31, 2027. Questions regarding the project must be submitted by May 11, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.