Case Management System and Reporting Solution

Overview

Software, Web & Mobile Development

Cork, Ireland; Dublin, Ireland; Longford, IrelandPosted 22 days agoDeadline: May 1st, 2026

Fit Score

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SUMMARY

Ireland seeks a case management and reporting system to improve complaint handling and investigations.

KEY REQUIREMENTS

Must provide a modern case management system platform
Must support separate and distinct workflows for multiple business units
Must support hybrid working models for staff in Dublin, Cork, and Longford
Must support field-based investigative work

BUDGET

Estimate

$250,000 – $750,000

TIMELINE

The closing date for proposal submission is May 1st, 2026.

QUESTION DEADLINE

May 1st, 2026

Issuing Agency

Fiosrú - Office Of The Police Ombudsman

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The organization is seeking a vendor to provide a case management system and reporting solution. This system should support the effective management of cases, facilitate the timely and efficient handling of complaints, and strengthen the organization's ability to achieve its strategic goals in investigations.

The solution must enhance the confidence of stakeholders in both complaint resolution processes and investigations by providing robust reporting capabilities and efficient workflows. Vendors should aim to deliver a platform that aligns with the organization's commitment to transparency and operational excellence.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.