Case Management System
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
DESCRIPTION
The selected vendor is required to provide a web-based, Software as a Service (SaaS) or commercial off-the-shelf (COTS) comprehensive case management system. The project will be executed in three phases. Phase 1 focuses on core system implementation, establishing foundational functionality including intake, eligibility determination, Person Centered–Service Plan management, basic agency staff access, and the rollout of a public-facing website.
Phase 2 expands system capabilities to support service delivery management, billing and claims processing, and implements enhancements to Connexion, along with improved features for agency staff and the public-facing website. Phase 3 emphasizes further enhancements to Connexion, expanded agency staff functionality, further development of the public-facing website, and the person portal.
The contract period for this engagement is one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.