Bill Output Redesign, Print and Mail Service

April 23rd, 2026: RFP issuance.

May 5th, 2026: Deadline for questions and requests for information.

May 19th, 2026: Proposal submission deadline.

May 26th, 2026 – May 29th, 2026: Interviews and presentations.

June 5th, 2026: Selection of vendor.

February 1st, 2027: Go-live deadline.

The government authority in Lincoln, Nebraska is seeking a vendor to deliver a comprehensive bill output redesign along with print and mail services for electric utility billing. The selected provider will be responsible for redesigning and operating electric utility bill statement outputs, ensuring the production of accessible customer statements and notices, and delivering them through required channels. The service must integrate with existing systems, retaining the majority of current functionality and technical procedures.

The vendor must establish secure, reliable data exchange capabilities, including bill output file delivery and confirmations, and support integrations/APIs as specified in the Requirements Matrix and related attachments. Additionally, end-to-end statement and notice composition, print, and mail services are required to support both monthly billing cycles and daily production needs. Electronic presentment and archiving of statements must be provided so statements are retrievable by customers and internal users.

Vendor responsibilities include coordinating implementation planning, testing, cutover, and comprehensive knowledge transfer to facilitate a smooth transition from the current solution to the proposed service. The contract will cover a three-year period.