Automobile Liability, Medical Malpractice, and Property Claims Administration Services

Overview

Financial, Legal, HR & Staffing

California, United StatesPosted 17 days agoDeadline: April 29th, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

The County seeks a vendor to administer automobile liability, medical malpractice, and property claims, including management of all open and future claims within their self-insured retention.

KEY REQUIREMENTS

Must have been providing similar services for a minimum of four years within the last seven years
Account manager must have a minimum of three years of experience within the last five years in providing account services
Must be able to provide supervisory, administrative and adjustment services on automobile liability, medical-malpractice and property claims
Must be able to use the County's Origami Risk RMIS for claims management and reporting
Must comply with the San Mateo County Living Wage Ordinance
Must comply with the San Mateo County Employee Jury Service Ordinance
Must comply with Section 504 of the Rehabilitation Act of 1973
Must comply with the Levine Act regarding campaign contributions
Must be registered with the System for Award Management (SAM)

BUDGET

Estimate

$200,000 – $500,000

CONTRACT DURATION

36 months

TIMELINE

RFP Released: April 20th, 2026

Deadline for Questions, Comments and Contract Exceptions: May 1st, 2026, 5:00pm

Proposal Due Date and Time: May 29th, 2026, 5:00pm

Interviews (tentative): June 11th, 2026

Anticipated Contract Award Date: June 26th, 2026

QUESTION DEADLINE

May 1st, 2026

Issuing Agency

County Of San Mateo

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The County is seeking a vendor to provide professional administration services for automobile liability, medical malpractice, and property claims. The selected firm will be responsible for supervisory, administrative, and adjustment services for all applicable claims that fall within the County's self-insured retention limit, while collaborating with insurance carriers on claims exceeding those limits.

All open claims are to be assumed and managed through to closure, including approximately 30 automobile liability claims, 40 open medical malpractice claims, and an anticipated 5 property claims. The vendor will utilize Origami Risk's Risk Management Information Software (RMIS) to maintain and document all claims activity.

Responsibilities include adjusting and maintaining claims files upon claim or lawsuit receipt, negotiating settlements on clear liability cases, establishing reserve amounts for claims, and producing comprehensive investigation reports with supporting statements, photographs, and other visual documentation as necessary.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.