When is the submission deadline?

Submissions are due July 30, 2026. Questions must be submitted by July 9, 2026.

It was issued by Anne Arundel Community College. The work is located in Arnold, Maryland, United States.

Who is a good fit for this opportunity?

Certified AudioCodes service provider or partner. Experience with Microsoft Teams Phone integration projects. Proven track record in delivering managed voice services for government or educational institutions. Ability to manage complex infrastructure enhancements and provide ongoing operational support.

AudioCodes Voice Services and Infrastructure Enhancement for Microsoft Teams Phone (Due July 30, 2026)

Overview

IT Support, Hardware & Networking

Arnold, Maryland, United StatesPosted: June 19th, 2026Deadline: July 30th, 2026

Fit Score

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SUMMARY

Seeking managed AudioCodes voice and infrastructure enhancement services for Microsoft Teams Phone, including implementation, integration, and support, on behalf of a Maryland-based government entity.

KEY REQUIREMENTS

Must be an authorized AudioCodes reseller
Must maintain a United States-based office
Must possess a valid United States Federal Employer Identification Number (FEIN)
Must register as a vendor with the college through Unimarket
Must maintain an active registration in the System for Award Management (SAM.gov)
Must provide proof of insurance including General Liability, Automobile Liability, Excess Liability, Crime or Faithful Performance, and Worker's Compensation
Must provide proof of successful background investigation checks for all personnel working on campus
Must be registered with the State Department of Assessment and Taxation if a foreign corporation

CONTRACT DURATION

36 months

TIMELINE

June 25th, 2026: Pre-Bid Microsoft Teams Meeting

July 9th, 2026: Cut-off date for questions

July 30th, 2026: Deadline for receipt of bids

September 8th, 2026: Board of Trustees approval

September 9th, 2026: Successful contractor notified

October 1st, 2026: Project start date

June 11th, 2027: Substantial completion date

June 30th, 2027: Project completion date

QUESTION DEADLINE

July 9th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Anne Arundel Community College

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in Maryland is seeking a vendor to provide AudioCodes voice services and infrastructure enhancement service specifically for Microsoft Teams Phone. This includes implementation, integration, configuration, migration, support, and managed services, all to be performed exclusively by AudioCodes. The scope incorporates ongoing managed, subscription-based services such as device monitoring, management, and cloud-based operational support.

AudioCodes will be solely responsible for all aspects of service delivery related to its solutions, including operational coordination and resolving issues in collaboration with the College for AudioCodes systems and services. However, IP phones and accessories provided by the authorized reseller are not covered under AudioCodes' service delivery responsibilities. Order accuracy, entitlement management, and continuity of services will be governed by the terms of the OEM agreement, with clear delineation of responsibilities regarding endpoint devices.

All questions regarding this solicitation must be submitted by July 9, 2026. A pre-bid meeting is scheduled for June 25, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 30, 2026. Questions must be submitted by July 9, 2026.
Who issued this RFP?: It was issued by Anne Arundel Community College. The work is located in Arnold, Maryland, United States.
Who is a good fit for this opportunity?: Certified AudioCodes service provider or partner
Experience with Microsoft Teams Phone integration projects
Proven track record in delivering managed voice services for government or educational institutions
Ability to manage complex infrastructure enhancements and provide ongoing operational support

Analysis generated by Settle AI from the source RFP.

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